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How to acknowledge First Response Time for Service Requests in Microsoft...

Most of the companies that use Microsoft System Center 2012 Service Manager are Microsoft-oriented. So no wonder that System Center Service Manager Connector 3.0 for Exchange is commonly there. One of...

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New features of SCUtils Email Connector v 1.9 that #SCSM admins will...

As many of you might know, a maximum number of attached files to an incident can be set in the range from zero to ten (0-10) in the SCSM console. For a regular incident is quite enough… in a perfect...

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